DATA
Data → Decisions
Dashboards, KPIs, reporting workflows, data cleanup, and visibility that help leaders understand what is happening.
Technology Operations for Nonprofits
Your Mission Is Hard Enough.
Your Technology Shouldn’t Make It Harder.
NPO Tech Ops turns disconnected tools, manual processes, and underused data into practical systems that work, helping mission-driven organizations strengthen operations and make better use of technology.
Nearly two decades of nonprofit technology and operations experience.
Multi-site programs, data collection, reporting, CRM, automation, training, and day-to-day systems support.
Built around the realities of nonprofit teams, budgets, staffing, and mission-driven work.
From tech headaches to stronger operations.
Practical support where data, systems, people, and process meet.
Technology Operations • Data & Reporting • Salesforce • Google Workspace • Microsoft 365 • Security & Email • Automation • AI Enablement
SYSTEMS
Tools → Systems
Salesforce, Google Workspace, Microsoft 365, forms, integrations, and practical configurations that fit the organization.
AUTOMATION
Manual → Auto
Identify repetitive work, duplicate entry, and reporting delays, then automate where it actually makes sense.
PEOPLE
Tech → People
Training, SOPs, AI enablement, clear processes, documentation, and plain-language guidance for staff and leadership.
SECURITY
Security & Email
Practical administration of access, identity, authentication, domains, DNS, email security, and everyday risk reduction.
Start Small. Solve Something Real.
Low-barrier ways to work together
- Tech Stack Health Check
- Donor Database / CRM Quick-Fix
- Workflow in a Day
- Software Selection Sprint
- Staff Tech Training Power Hour
- Accessibility / Speed Quick Check
Practical Results
Better systems create better visibility and faster work.
NPO Tech Ops looks at how data is collected, how tools connect, and where manual work slows people down, then builds practical improvements around the way the organization actually works.
Reporting turnaround
Slow → Streamlined
Redesigned multi-site data collection and reporting workflows to significantly reduce turnaround time while improving consistency and repeatability.
Performance visibility
KPIs → Clarity
Turned reporting, dashboards, KPIs, and website analytics into clearer visibility for leadership, communications, outreach, and decision-making.
Staff adoption
Tools → Use
Trained and supported administrators with very different staffing, resources, and technical confidence so systems could work across the entire network.
Experience includes multi-site reporting, standardized data collection, grant and performance reporting, dashboards and KPIs, Salesforce reporting, and GA4 analytics.
Call NPO Tech Ops when...
The technology problem is really an operations problem.
“We have the data, but not the answers.”
Reporting, grant metrics, KPIs, and analytics need structure and a repeatable process.
“Our systems don’t talk to each other.”
Tools, access, and workflows need coordination.
“This takes way too much staff time.”
Manual work is ready for simplification or automation.
Who NPO Tech Ops serves
Built for organizations doing more with limited resources.
Especially useful for nonprofits, associations, community organizations, and distributed programs that need stronger systems without building a large internal technology department.
National + Local Networks
Organizations supporting affiliates, chapters, sites, or programs that need more consistent systems, reporting, and support.
Program-Driven Nonprofits
Teams managing grants, services, participants, outcomes, and reporting across multiple tools or processes.
Lean Operations Teams
Small or stretched teams that need practical technology help without adding a full-time IT or systems role.
You don’t need more technology.
You need technology that works together.
Better data visibility
Less repetitive work
Clearer processes
Tools your staff can actually use
About NPO Tech Ops
Technology experience grounded in nonprofit operations.
Founded by Jorge A. Martinez, Jr., NPO Tech Ops brings nearly two decades of hands-on nonprofit technology and operations experience. His experience includes supporting nonprofit and health workforce organizations, including AHEC programs, with technology, data systems, reporting, and day-to-day operations.
Nearly 20 YearsNonprofit technology & operations
Data + SystemsSalesforce, reporting, KPIs & analytics
Workflow + AutomationBetter processes, less manual work
People + AdoptionTraining, support & practical implementation
Let’s make technology work for your mission.
Whether the challenge is reporting, disconnected systems, repetitive work, analytics, or helping staff use technology more effectively, let’s start with a conversation.